What action should be taken to resolve discrepancies in patient medication information?

To resolve discrepancies in patient medication information, comparing the patient's medications to the hospital orders is essential. This process, known as medication reconciliation, ensures that there is an accurate and complete list of medications being administered during a patient's stay. It aims to identify and rectify any inconsistencies or inaccuracies, thereby preventing potential medication errors that could adversely affect patient safety.

By systematically comparing the patient's current medications with what has been ordered or prescribed in the hospital, healthcare providers can catch omissions, duplication of therapy, and potential drug interactions. This process is critical in maintaining continuity of care and safeguarding the patient's well-being.

Other options, such as ignoring discrepancies, could lead to serious medication errors, while reassessing a patient's physical condition, although important, does not directly address the issue of medication accuracy. Consulting family members may provide useful insights but should not be the sole method of verifying medication information, as it cannot replace the need for thorough checks against official medical orders.